Terms and Conditions
TERMS AND CONDITIONS.
CONDITIONS OF SALE
From the date the product is received, all products supplied come with a 12-month replacement part only warranty. The warranty only covers breakdowns or faults due to a defect in materials or workmanship. It does not cover wear & tear, incorrect installation, lack of routine maintenance, accidental damage or damage caused by negligence or misuse, or unauthorised modification. This warranty is made available to the Customer who is the initial purchaser of the product provided that an appropriate proof of purchase can be shown. It is the responsibility of the purchaser to ensure all our products are fitted by a fully qualified engineer in line with the original manufacturers' instructions. All items must be checked for full compatibility, fit for purpose and prior to installation.
All goods remain the property of Agriline Products Ltd until paid for in full.
If you need to cancel an order please let our sales team know as soon as possible. After an order has been dispatched it is not possible to cancel the delivery with our carriers. Please do not refuse to accept a delivery as a way of cancellation. If delivery of an order is refused the goods will be returned to us by our carriers. A charge is still incurred for this return which will be deducted, plus handling charges, from any refund amount.
Under the Consumer Contracts Regulations 2013, you have a statutory right to cancel your order from the moment it is placed until 14 days after the goods are delivered and receive a full refund if, for any reason, you are not entirely satisfied with your purchase, you change your mind or the goods are faulty or damaged. You must notify us within 14 working days of receiving the products. We kindly request that items be returned in their original condition and packaging. If the returned items are not in a resalable "as new" condition a refund may not be possible. The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop. If items are missing from your order, please notify us as soon as possible. This regulation only covers countries that are member states of the EU. If you are ordering from a member state of the EU other than the UK please check your countries regulations on Consumer Contracts Regulations as this may vary. If you are ordering from a country that is outside of the member states of the EU this regulation is not applicable, but we will do our best to adhere to these guidelines in the way your returns are dealt with.
If you are ordering from a country that is outside of the member states of the EU, your order will incur customs clearance duties and tax charges calculated by that countries authorities. By which payment is the entire responsibility of the customer only.
You have the right to return any item ordered, for no reason and without penalty for a refund. This excludes special order items. If you are returning an item under Consumer Contracts because you have changed your mind, you are responsible for the return shipping costs. We will refund the basic delivery cost of originally delivering the goods to you. If you paid extra for an enhanced service, only the original basic cost will be refunded. If the item is faulty or incorrectly supplied, we will refund the original basic cost of delivery and the cost of the return postage. All refunds will be processed within 14 days of either us receiving the goods back or you providing evidence of having returned the goods, for example, a proof of postage receipt from the post office, whichever is the soonest.
If you wish to cancel non-stock or special order item, this must be done before the order is placed with our suppliers. Non-stock or special order items that have arrived with us or are being returned will be subject to a handling charge of 15%. This does not apply to faulty or damaged items and normal stock items.
If you find a part of your order either, unsatisfactory quality, not fit for purpose or not as described, you must inform us within 14 days of receiving the order. We as the retailer are given the opportunity to repair or replace any goods of this nature. If our attempt at a repair or replacement is unsuccessful, you can then claim a refund or price reduction if you wish to keep the item. If a repair or replacement is not possible, or the attempt at repair fails, or the first replacement also turns out to be defective, you have a further right to receive a refund of up to 100% of the price you paid, or to reject the goods for a full refund. If you don't want a refund and still want your product repaired or replaced, you have the right to request that we make further attempts at a repair or replacement.
Note: Goods must be returned to our head office within 14 days of notifying our sales team. When returning items you are strongly recommended to obtain proof of posting. Agriline cannot accept responsibility for parcels lost in transit.
Agriline Products Ltd shall not be liable for loss, injury or any damage relating to parts or machinery supplied by ourselves, warranties extended as far as those given to us by our suppliers. All parts are only to be fitted by competent persons. The onus is upon the customer to have full insurance on the items supplied, either if for the use of the purchaser or purchased with the intent to re-sell. Goods should be checked upon delivery for damage or faults.
We reserve the right to alter our prices at any time without prior notification.
If you think you can buy a part cheaper elsewhere, then we will do our best to beat the price quoted. We must know which company is offering the lower price to ensure the quality of the same standard as our own.
Body panels must be test fitted before painting. Agriline Products Ltd will not be liable for costs of painting or coating of panels prior to fitment.
The original equipment, manufacturers name, part number, and description are for reference only and are not intended to indicate or suggest that our parts are made by the OEM.
Personal identity information relating to customers given during transactions will only be used to send orders, information regarding Agriline Products Ltd, and promotions to our customers. This information may be transmitted to our dealers or other business partners. We will maintain the confidentiality of your personal identity information and will not give or sell personal identity information to any other outside company for its use in marketing or solicitation.
By accessing this Website, you expressly consent to administrative monitoring at all relevant times. Evidence of any possible criminal activity identified during such monitoring may be provided to appropriate authorities. If you do not consent to such monitoring, please exit this Website immediately.
The rights, title, and interest in all copyrights in any content (including text and graphics) herein are owned or licensed by Agriline Products Ltd. No publication, copying or distribution of the material herein is permitted without the consent in writing of Agriline Products Ltd.
Nothing contained on this Website shall be construed as granting any license or right to use any patents or trademarks of Agriline Products Ltd without the written permission of Agriline Products Ltd or such third party that may own patents or trademarks displayed. Any questions concerning the use of patents or trademarks or whether an item is a trademark of Agriline Products Ltd should be referred to Agriline Products Ltd.
So far as permitted by law, the text, images, and information in this publication are provided "as is" without warranty of any kind, either express or implied, including but not limited to, implied warranties of quality, fitness for particular purposes or non-infringement of any third party rights. This clause does not affect your statutory rights.
Every effort has been made by Agriline Products Ltd to ensure that the information contained on this Website is as accurate and current as possible. However, inaccuracies, errors, or omissions may be contained on the Website for which Agriline Products Ltd disclaims any responsibility or liability. Information on the Website may be changed at any time without prior notification.
In no event shall Agriline Products Ltd be liable for any special, indirect or consequential damages (including loss of profits or revenue), whether in a contract, negligence or other tortuous action, arising out of or in connection with the use, misuse or performance of this Website or from any information, lack of information, documents, software or other material obtained through any of Agriline Products Ltd Web pages.
This Website may contain links to third-party Web sites. These links are provided to you only as a convenience. Such linked sites are not under the control or influence of Agriline Products Ltd. Agriline Products Ltd assumes no responsibility or liability for the contents of any third party linked site or any link contained in a linked site. The inclusion of any link does not necessarily imply the endorsement by Agriline Products Ltd of the linked entities, linked site, or any products or services.
Agriline Products Ltd assumes no responsibility and shall not be liable for any damage to, or viruses affecting your computer equipment, software, data or other property, on account of your access to this Website or the downloading of any materials, data, text, images, video or audio from it.